Privacy Policy – Maison d’Arve

Effective Date: November 20, 2024

At Maison d’Arve, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following personal information when you visit our website or make a purchase:

• Personal identification details: such as your name, email address, phone number, and shipping address.

• Payment information: such as credit card details, PayPal information, or other payment methods.

• Usage data: including IP address, browser type, visited pages, and time of visit.

• Account information: if you create an account, such as your username and password.

2. How We Use Your Information
We use your information for the following purposes:

• To process and deliver your orders

• To provide customer service and support

• To personalize your shopping experience

• To analyze website usage and improve our services

• To send you offers and newsletters (only with your consent)

3. Sharing of Information
We do not sell or rent your information to third parties. We only share your information with:

• Service providers: such as payment processors, shipping partners, and IT providers who help us operate our business

• Legal obligations: when required by law, such as for legal investigations or court proceedings

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or theft. These include:

• Encryption of sensitive data (such as payment details)

• Secure servers and firewalls

• Access controls for staff

5. Your Rights
You have the right to:

• Request access to the personal data we hold about you

• Correct or delete inaccurate information

• Withdraw your consent for data processing (if applicable)

• File a complaint with your local data protection authority

To make a request, please contact us at info@maisondarve.com.

6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings. For more details, please refer to our [Cookie Policy].

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is legally required.

8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a new effective date.

9. Contact
If you have any questions about this Privacy Policy, feel free to contact us at:
Email: info@maisondarve.com