Shipping Policy – Maison d’Arve

By placing an order on our website, you agree to the terms outlined in this shipping policy. Please read it carefully before completing your purchase.

Processing Time
All orders are processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time
Once your order has been processed, delivery typically takes 3–9 business days, depending on your location. We offer worldwide shipping.

Order Cancellations
Due to our automated order processing system, orders cannot be cancelled once placed. Please make sure all details are correct before confirming your purchase.

Possible Delays
While we aim to process all orders promptly, delays may occur due to:

• High order volume: During busy periods or promotional events, processing and shipping may take longer than usual.

• Unforeseen events: Natural disasters, pandemics, or other unexpected events may affect shipping timelines.
  We appreciate your patience and understanding in such situations.

Shipping Costs
We offer free shipping on all orders, regardless of the order amount.

Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 72 hours for tracking updates to appear.

Duties and Taxes
For international customers, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price.

Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. Maison d’Arve is not responsible for delays or additional costs caused by incorrect or incomplete shipping details.

Contact Us
If you have any questions about your order or shipping, feel free to reach out to us at info@maisondarve.com.

Thank you for shopping with Maison d’Arve — we truly appreciate your support and will do our best to deliver your order as quickly as possible.