THOUSANDS OF HAPPY CUSTOMERS CAN’T BE WRONG
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Have Questions?
We Have Answers
Get quick answers to your most common fashion questions, from sizing to easy returns.
What size should I choose?
We recommend checking our size guide carefully before placing your order. If you're between sizes, we suggest choosing the larger size for a more comfortable fit.
Can I return or exchange my order?
Yes, we offer a 30-day return policy. If you're not satisfied with your purchase, simply email us at info@maisondarve.com within 30 days of receiving your order to start the return process.
Do you ship internationally?
At the moment, we only offer shipping within Canada. We're working on expanding internationally, stay tuned!
What should I do if I received a wrong or damaged item?
We’re sorry for the inconvenience!
Please contact us at info@maisondarve.com within 14 days of receiving your order, and include your order number and a photo of the item.
We’ll make it right as soon as possible.
How can I track my order?
You can track your order directly on our website using the Track Your Order page. Simply enter your order number and email address to see the latest status of your delivery.

Free shipping
We’re happy to offer free shipping across all of Canada, so you can enjoy your favourite pieces without worrying about extra costs.

Customer service
Our support team is available 7 days a week, and we aim to respond to all inquiries within 1 business day.

Secure Payments
Shop with confidence. We accept American Express, Visa, PayPal, and other secure payment methods.